We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.


  • Introduced Data Processing Addendum (DPA)
  • Updated Terms of Service and Privacy Policy to include GDPR provisions
  • Introduced new features in Freshchat to comply with the requirements under GDPR
  • Undertook security measures to be GDPR complaint
  • Option to host customer data in the EU data center for EU customers