Freshchat release notes - Facebook integration and Multilingual FAQ search in Inbox

ENHANCEMENTS/IMPROVEMENTS:


Enhanced Facebook Integration:

Nov 7, 2018

                We have revamped the Facebook integration in Freshchat. We have made it more easier to integrate your Facebook page with Freshchat.


Bug fixes:


Multilingual FAQ search in Inbox:

Nov 2, 2018

                    Agents will now be able to search and send multilingual FAQs to customers in the Freshchat Inbox.



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