Freshchat release notes - 10th July, 2019

New Features


  • Group Notifications (iOS and Android Agent App)

Enable Group notifications and notify everyone in the group on chat assignment. 


  • Freshchat UI language (iOS and Android Agent App)

Auto-translate the Freshchat UI in four new languages - French, Spanish, Polish, and Portuguese.


  • File Attachment (iOS Agent App)

You can now attach files from the Files app in iOS Agent App.


Feature Updates


  • Co-Browsing

Enable or disable audio with co-browsing. If you're and Admin, you can do this from the Settings page in Freshchat. 


  • Email Campaigns

Email campaigns come with a limit on the number of emails that can be sent. It is 100 emails per day for Trial users and 10,000 emails per month for users in a paid plan. Now, you can increase the email limit for your Freshchat account by getting add-on's which come at $0.50 per 1000 emails per add-on per month. 

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