Freshchat release notes - 30th November, 2019

Enhancements


  • Ability to search FAQs displayed based on tags on React Native SDK

Your customers can now search FAQ articles that you've displayed using tag filtering (i.e, if you're displaying FAQ articles only on certain pages using tags or only to certain customers, they will be able to see the search option now). This is available only on mobile SDK at the moment.

  • Roles and Permissions

We've now added Canned Responses to Roles and Permissions.



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