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Introducing Keyboard shortcuts to allow agents to quickly perform certain repeated operations like resolving conversations, assigning chats to a particular group/agent to improve productivity and improve agent metrics.
ETA: End of H1
Nagavishnu Prassad
Introducing Keyboard shortcuts to allow agents to quickly perform certain repeated operations like resolving conversations, assigning chats to a particular group/agent to improve productivity and improve agent metrics.
ETA: End of H1