https://support.freshchat.com/support/home 2026-03-29T08:02:31+00:00 always 1.0 https://support.freshchat.com/support/solutions 2026-03-29T08:02:31+00:00 always 0.8 https://support.freshchat.com/support/solutions/161154 2026-03-29T08:02:31+00:00 always 0.8 https://support.freshchat.com/support/solutions/161701 2026-03-29T08:02:31+00:00 always 0.8 https://support.freshchat.com/support/solutions/50000000003 2026-03-29T08:02:31+00:00 always 0.8 https://support.freshchat.com/support/solutions/50000000004 2026-03-29T08:02:31+00:00 always 0.8 https://support.freshchat.com/support/solutions/50000000006 2026-03-29T08:02:31+00:00 always 0.8 https://support.freshchat.com/support/solutions/50000000009 2026-03-29T08:02:31+00:00 always 0.8 https://support.freshchat.com/support/solutions/50000000012 2026-03-29T08:02:31+00:00 always 0.8 https://support.freshchat.com/support/solutions/50000000017 2026-03-29T08:02:31+00:00 always 0.8 https://support.freshchat.com/support/solutions/50000000018 2026-03-29T08:02:31+00:00 always 0.8 https://support.freshchat.com/support/solutions/50000000026 2026-03-29T08:02:31+00:00 always 0.8 https://support.freshchat.com/support/solutions/50000000152 2026-03-29T08:02:31+00:00 always 0.8 https://support.freshchat.com/support/solutions/50000000182 2026-03-29T08:02:31+00:00 always 0.8 https://support.freshchat.com/support/solutions/50000000249 2026-03-29T08:02:31+00:00 always 0.8 https://support.freshchat.com/support/solutions/50000000250 2026-03-29T08:02:31+00:00 always 0.8 https://support.freshchat.com/support/solutions/50000000324 2026-03-29T08:02:31+00:00 always 0.8 https://support.freshchat.com/support/solutions/50000000337 2026-03-29T08:02:31+00:00 always 0.8 https://support.freshchat.com/support/solutions/50000000341 2026-03-29T08:02:31+00:00 always 0.8 https://support.freshchat.com/support/solutions/50000000345 2026-03-29T08:02:31+00:00 always 0.8 https://support.freshchat.com/support/solutions/folders/273336 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/273888 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/274077 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/274297 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/275042 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/275194 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/275224 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000012 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000013 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000017 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000020 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000021 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000022 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000023 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000024 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000025 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000026 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000028 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000052 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000054 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000088 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000089 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000091 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000092 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000093 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000094 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000095 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000097 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000098 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000113 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000116 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000300 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000563 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000581 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000583 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000584 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000585 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000625 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000626 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000628 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000645 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000697 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000716 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000718 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000728 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000000729 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000001024 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000001712 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000001776 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000001827 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000001828 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000001829 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000001830 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000001831 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000001832 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000001927 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000002014 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000002015 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000002033 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000002034 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/folders/50000002048 2026-03-29T08:02:31+00:00 always 0.64 https://support.freshchat.com/support/solutions/articles/229228-topics-and-faqs-filtering-by-tags 2022-06-06T15:41:45+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/229255-what-if-i-don-t-want-to-pay-by-card- 2018-12-20T11:18:31+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/229299-how-is-priority-inbox-helpful- 2020-06-12T12:26:34+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/229300-when-should-i-enable-priority-inbox- 2020-06-12T12:21:09+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/229301-how-to-enable-priority-inbox-for-my-account- 2021-08-18T15:17:13+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/229302-where-and-how-can-faqs-be-used- 2020-06-12T12:12:28+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/229305-what-are-faq-tags-how-do-i-use-them- 2022-06-06T15:41:48+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/229306-does-freshchat-support-faqs-in-multiple-languages- 2022-06-06T15:41:49+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/229308-is-there-a-way-to-override-the-browser-language-or-locale-to-show-faqs-of-a-different-language- 2018-06-28T14:17:18+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/229312-can-i-send-a-faq-via-message-to-the-user- 2018-04-25T16:54:41+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/229313-can-i-leave-an-faq-as-a-draft- 2018-04-25T16:46:38+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/229315-how-do-i-undo-changes-made-to-my-faq-content- 2022-12-08T13:59:25+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/229328-what-to-be-aware-of-when-downgrading-my-plan- 2020-02-07T14:22:29+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/229329-what-is-muv-and-how-is-it-tracked- 2019-11-28T09:51:01+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/229343-what-are-views- 2023-03-17T12:01:20+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/229346-what-is-a-shared-view- 2020-06-11T17:28:02+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/229347-how-can-i-find-if-a-user-has-read-my-message- 2020-06-11T17:14:06+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/229492-freshchat-android-sdk-themes-and-customizations 2022-06-06T15:41:49+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/229546-what-does-30-day-chat-history-mean- 2020-05-19T18:59:51+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/229814-freshchat-ios-sdk-themes 2022-06-06T15:41:50+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/231975-how-do-i-hide-the-agent-bot-name- 2020-11-02T18:34:08+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/231978-how-do-i-customize-the-web-messenger-to-suit-my-brand- 2022-06-06T15:41:50+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/231979-what-is-the-size-of-the-faqs-icon- 2019-10-15T11:07:33+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/231981-how-to-disable-message-us-option-in-faq-android-sdk- 2018-04-25T16:48:42+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/231984-can-i-take-the-visitor-to-the-faq-tab-first-on-specific-pages-and-hide-it-on-the-rest-when-they-clic 2018-02-21T18:57:08+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/231986-fixing-broken-android-push-notifications 2022-06-06T15:41:51+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/231987-integrate-google-analytics-event-tracking-with-freshchat- 2022-06-06T15:41:51+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/231990-i-have-gcm-project-but-freshchat-allows-only-fcm-key-do-i-have-to-create-a-new-fcm-project- 2022-06-06T15:41:51+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/231992-how-can-i-integrate-freshchat-with-whmcs- 2022-06-06T15:41:51+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/232165-what-s-the-difference-between-the-90th-percentile-median-and-average-values- 2022-11-14T15:52:22+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/232166-can-i-track-the-volume-of-tickets-associated-with-various-labels- 2018-09-10T17:58:11+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/232210-what-does-full-access-to-dashboard-mean- 2022-06-06T15:41:54+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/232211-where-can-i-find-the-volume-of-conversations-initiated- 2018-09-10T17:59:49+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/232217-add-faqs-to-replies 2022-06-06T15:41:54+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/232238-how-do-i-delete-my-account-in-freshchat- 2022-06-06T15:41:54+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/232344-how-to-create-a-custom-event-or-user-property-for-better-targeting-campaigns- 2022-06-06T15:41:54+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/232534-how-to-create-a-push-notification-certificate- 2022-11-29T14:17:50+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/232627-how-to-measure-campaign-performance- 2020-05-06T18:14:51+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/232819-working-with-smart-plugs 2021-08-12T23:10:30+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/232879-change-password 2020-11-02T18:31:32+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/232897-smart-plugs-script 2021-08-12T23:12:37+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/232978-resolving-a-conversation 2022-06-27T13:20:49+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/232979-resolving-a-conversation-and-creating-ticket 2023-08-02T19:48:20+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/232980-assigning-conversation-to-a-group-agent 2021-05-17T01:16:08+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/233021-how-can-i-make-a-set-of-faq-categories-visible-exclusively-on-a-specific-page-of-my-website- 2022-06-06T15:41:57+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/233022-what-kind-of-rich-media-support-is-offered-while-creating-faqs- 2018-04-26T12:22:58+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/233152-how-to-switch-between-different-accounts-on-freshchat- 2022-06-06T15:41:58+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/233349-setting-up-a-pre-chat-form-on-freshchat 2023-04-21T15:27:53+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/233446-freshchat-with-google-tag-manager 2022-06-06T15:41:58+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/233460-what-are-the-steps-that-freshchat-has-taken-to-be-gdpr-compliant- 2022-06-06T15:41:58+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/233461-what-are-the-gdpr-compliances-that-freshchat-offers-to-me- 2022-06-06T15:41:58+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/233462-how-do-i-make-sure-that-i-get-consent-from-my-customers-before-collecting-their-data-storing-cookies- 2022-06-06T15:41:59+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/233463-can-i-delete-a-user-s-personal-data-on-freshchat- 2022-06-06T15:41:59+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/233464--how-can-i-export-a-user-s-data- 2022-06-06T15:41:59+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/233465-how-do-i-delete-my-freshchat-account- 2022-06-06T15:41:59+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/233468-how-can-i-stop-tracking-a-user-on-my-website-when-i-use-freshchat- 2022-06-06T15:42:01+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/233469-do-i-need-to-move-my-data-to-an-eu-based-data-center-to-be-gdpr-compliant- 2018-09-13T22:34:15+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/233584-updates-to-terms-of-service-and-privacy-policy 2022-06-06T15:42:02+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/233683-calendly-smart-plug 2022-06-06T15:42:02+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/234093-woocommerce-smart-plug 2022-06-06T15:42:02+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/235463-stickeroid-smart-plug 2022-06-06T15:42:03+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/235796-zendesk-smart-plug 2022-06-06T15:42:03+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/236730-giphy-smart-plug 2022-06-06T15:42:03+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/237064-how-to-load-the-widget-asynchronously- 2022-06-06T15:42:04+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/237065-how-to-get-freshchat-for-free 2023-08-16T13:35:37+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/237139-google-translate-smart-plug 2022-06-06T15:42:06+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/237226-why-are-chats-not-auto-converted-to-tickets- 2022-06-06T15:42:07+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/237229-how-can-i-get-the-web-messenger-across-all-my-websites-portals-products- 2022-06-06T15:42:07+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/237230-i-have-integrated-freshdesk-and-messaging-but-the-integration-is-always-loading- 2023-08-02T19:48:34+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/237232-i-am-trying-to-integrate-freshchat-with-support-desk-but-i-don-t-see-freshchat-under-support-channels 2023-08-02T19:48:35+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/237233-how-can-i-get-the-widget-content-to-be-displayed-in-another-language- 2022-06-06T15:42:08+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/237280-does-freshchat-have-agent-to-agent-chat- 2022-06-06T15:42:08+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238128-using-google-analytics-for-event-tracking-in-the-web-messenger 2022-06-06T15:42:08+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238233-list-of-domains-to-allow-to-start-using-freshchat- 2023-08-28T17:02:09+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238296-what-is-the-size-for-the-profile-picture- 2019-01-02T12:17:35+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238297-how-do-i-hide-the-widget-on-certain-pages-of-my-website- 2022-06-06T15:42:12+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238299-unable-to-convert-freshchat-conversation-into-freshdesk-ticket 2023-08-02T19:48:39+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238300-how-can-i-change-who-is-the-account-admin-for-freshchat- 2022-06-06T15:42:12+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238301-how-to-disable-push-notifications-for-customers- 2019-01-02T13:09:03+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238302-will-the-web-messenger-work-when-my-website-is-down- 2022-06-06T15:42:12+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238303-can-i-have-multiple-business-hours-settings- 2019-01-02T14:18:55+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238304-how-can-i-remove-your-branding-from-the-widget- 2021-08-20T21:11:57+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238305-the-web-messenger-is-not-appearing-on-my-website 2022-06-06T15:42:12+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238308-how-to-try-a-different-freshchat-plan-while-on-a-trial-period- 2023-08-16T13:34:56+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238310-why-are-some-triggered-messages-not-getting-deployed- 2020-05-06T18:19:41+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238311-when-i-resolve-a-conversation-in-freshchat-it-doesn-t-reflect-on-facebook 2022-06-06T15:42:12+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238314-fixing-issues-with-the-web-messenger-widget-while-testing-problem-with-the-widget-installation 2021-08-25T12:07:40+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238315-problem-with-payment-getting-payment-failed-message 2019-01-02T18:08:17+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238316-does-freshchat-provide-right-to-left-language-support- 2022-06-06T15:42:13+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238317-can-we-export-conversations-from-freshchat- 2023-08-02T19:48:40+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238318-i-m-getting-the-user-details-as-john-doe-for-all-the-users-in-user-details-and-properties-why- 2020-11-02T18:38:58+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238319-field-name-got-wrongly-populated-through-pre-chat-form-why- 2019-01-02T18:16:57+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238322-how-can-i-change-the-position-of-the-web-messenger- 2022-06-06T15:42:15+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238323-what-is-a-pre-chat-form-and-how-do-i-set-it-up- 2021-08-25T11:47:27+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238324-why-are-facebook-chats-not-getting-auto-assigned-in-freshchat- 2022-06-06T15:42:15+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238325-why-is-the-user-s-last-seen-time-is-not-getting-updated- 2019-01-02T18:32:22+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238326-notifications-are-not-working-in-the-freshchat-mobile-app 2022-06-06T15:42:15+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238327-i-m-not-able-to-log-in-and-i-m-stuck-on-the-loading-screen 2022-06-06T15:42:15+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238328-how-do-i-assign-chats-automatically-without-using-intelliassign- 2019-04-05T16:04:02+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238329-i-want-the-web-messenger-to-open-when-a-user-clicks-on-a-link-or-button-on-my-website 2022-06-06T15:42:16+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238330-what-is-the-difference-between-an-admin-and-an-account-admin- 2022-06-06T15:42:16+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238331-can-i-clear-the-user-details-every-time-when-a-user-leaves- 2019-01-02T19:03:39+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238332-chat-notifications-are-not-working-in-my-browser-what-do-i-do- 2022-06-06T15:42:16+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/238333-what-is-response-time-and-how-is-it-calculated- 2019-01-31T10:34:13+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239201-freshchat-wordpress-integration 2022-06-06T15:42:17+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239202-freshchat-whatsapp-integration 2022-06-06T15:42:19+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239221-freshchat-facebook-integration 2022-06-06T15:42:19+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239223-freshchat-freshsales-integration 2022-06-06T15:42:19+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239224-freshchat-freshservice-integration 2022-06-06T15:42:19+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239227-magento-1-x 2020-05-26T13:37:13+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239228-notifications-troubleshooting 2020-05-26T13:37:55+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239229-how-to-setup-pre-chat-form-in-freshdesk-portal 2020-05-26T13:36:00+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239230-freshchat-shopify-integration 2022-06-06T15:42:19+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239231-logs-troubleshooting 2019-03-19T08:51:09+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239379-freshchat-slack-integration 2022-06-06T15:42:20+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239404-freshchat-webhooks-payload-structure-and-authentication 2022-06-06T15:42:20+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239439-conversation-apis-and-webhooks 2022-06-06T15:42:21+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239460-freshchat-google-analytics-via-google-tag-manager 2022-06-06T15:42:21+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239652-campaigns-in-app-and-triggered-messages 2019-04-05T04:35:57+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239653-importing-faq-from-freshdesk-to-freshchat- 2023-08-02T19:48:52+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239659-widget-customisation-background-colour-and-size 2019-04-05T18:38:24+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239661-widget-customisation-custom-text 2019-04-05T18:45:20+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239662-widget-customisation-custom-image 2019-04-05T18:47:50+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239663-widget-customisation-open-chat-widget-using-a-button 2019-04-05T18:50:11+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239664-priority-inbox 2019-04-05T18:52:18+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239665-google-tag-manager 2019-04-05T18:53:18+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239666-labels 2019-04-05T18:54:21+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239667-faq-visible-on-specific-websites-pages 2019-04-05T18:55:51+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239668-multilingual-message-channels 2019-04-05T18:57:11+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239669-multilingual-faq-s 2019-04-05T18:59:17+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239696-fc-fd-integration 2019-06-19T16:35:32+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/239709-why-are-all-chats-named-as-jon-doe-how-to-identify-your-website-logged-in-users 2019-04-09T01:17:07+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/240069-how-can-i-integrate-push-notifications-in-my-react-native-app-and-send-the-received-push-notification 2022-06-06T15:42:23+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/240204-freshchat-connection-diagnostic-checker 2022-06-06T15:42:24+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/240383-adding-pre-chat-form-in-freshdesk 2019-06-07T05:30:49+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/240384-integrating-pre-chat-with-your-widget- 2019-06-07T05:33:10+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/240481-introduction-to-whatsapp-business-api-integration-for-freshchat 2022-11-10T17:45:32+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/240580-how-to-setup-freshchat-support-desk-integration- 2022-06-06T15:42:25+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/240581-how-do-i-sync-fields-or-assign-agents-and-groups-from-freshchat-to-freshdesk- 2019-06-19T16:38:14+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000011-api-tokens 2022-06-06T15:42:25+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000047-ios-push-notification-certificate-creation 2021-08-13T23:24:19+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000048-freshchat-ios-sdk-integration-steps 2022-06-06T15:42:26+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000050-get-started-with-freshchat- 2022-06-13T06:52:22+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000051-take-freshchat-wherever-your-customers-are 2023-06-01T14:40:58+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000056-pre-chat-form-with-shopify-website 2019-08-12T14:19:02+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000057-how-to-track-user-actions-happening-inside-freshchat-sdk 2022-06-06T15:42:29+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000069-auto-resolve-conversations-with-freshchat- 2022-06-06T15:42:29+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000072-view-search-filter-and-segment-your-users-in-freshchat- 2022-06-06T15:42:32+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000073-freshchat-agent-guide 2022-06-06T15:42:33+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000076-assign-conversations-to-agents 2022-06-06T15:42:33+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000077-what-are-assignment-rules-in-freshchat- 2022-06-06T15:42:33+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000078-what-is-intelliassign-in-freshchat- 2023-08-02T19:49:03+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000080-what-are-topics-in-freshchat- 2022-06-06T15:42:35+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000081-triggered-messages-in-freshchat- 2022-06-06T15:42:35+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000082-send-proactive-messages-and-engage-your-customers 2022-06-06T15:42:35+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000083-targeted-messages-with-freshchat- 2022-06-06T15:42:36+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000084-email-campaigns 2022-06-06T15:42:36+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000087-canned-responses 2022-06-06T15:42:39+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000088-files 2022-06-06T15:42:39+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000090-priority-inbox-in-freshchat- 2022-06-06T15:42:41+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000091-set-response-expectations-for-your-customers-with-freshchat- 2022-06-06T15:42:41+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000092-business-hours 2022-06-06T15:42:41+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000093-offline-experience-in-freshchat- 2022-06-06T15:42:42+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000094-email-notifications 2021-06-21T12:56:48+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000095-dkim-configuration-in-freshchat- 2022-06-06T15:42:42+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000096-provide-multilingual-support-to-your-customers 2022-11-10T16:52:24+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000099-translate-topics-into-multiple-languages 2022-06-06T15:42:45+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000100-translate-faqs-into-multiple-languages 2022-06-06T15:42:46+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000101-localize-the-agent-interface 2022-12-08T12:00:50+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000102-localize-the-freshchat-messenger-interface 2022-06-06T15:42:47+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000105-roles-and-permissions 2022-10-10T14:27:54+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000106-block-ip 2022-06-06T15:42:48+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000107-gdpr 2022-06-06T15:42:49+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000108-track-your-team-s-performance 2022-06-06T15:42:49+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000109-customer-satisfaction-survey-csat-and-csat-report 2022-06-06T15:42:49+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000110-conversation-labels-and-label-reports 2022-06-06T15:42:49+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000111-conversation-overview-and-team-performance-reports 2021-08-12T22:28:23+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000115-dashboard 2022-07-05T18:08:32+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000116-create-useful-faq-articles-and-help-customers-self-service-with-freshchat- 2022-06-06T15:42:53+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000123-facebook-messenger 2022-06-08T16:04:23+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000129-slack 2022-06-06T15:42:53+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000130-integrating-apple-messages-for-business-with-freshchat 2022-06-07T14:53:16+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000131-freshdesk-integration 2023-08-02T19:49:05+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000133-freshsales-integration 2022-06-06T15:42:56+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000134-freshservice-integration 2024-02-27T23:00:45+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000138-clearbit-integration 2022-06-06T15:42:57+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000139-zendesk-integration 2022-06-06T15:42:59+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000207-freshchat-android-sdk-integration-steps 2022-06-06T15:43:00+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000467-freshchat-react-native-sdk-integration-steps 2022-06-06T15:43:02+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000939-agent-availability-report 2022-06-06T15:43:03+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000942-install-freshchat-on-your-website-and-start-interacting 2022-06-06T15:43:03+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000943-customize-widget-appearance-according-to-your-brand 2019-10-10T15:23:49+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000944-add-team-members 2019-10-10T15:25:35+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000945-track-users 2019-10-10T15:26:45+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000946-managing-inbox 2019-10-10T15:30:30+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000949-compose-messages 2019-10-10T15:33:43+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000950-collaborate-with-team-members 2019-10-10T15:34:36+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000951-convert-conversations-into-tickets 2019-10-10T15:35:37+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000952-engage-in-contextual-conversations-with-smart-plugs 2019-10-10T15:36:54+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000953-create-and-share-canned-responses 2019-10-10T15:38:03+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000954-engage-proactively-with-triggered-messages 2019-10-10T15:39:17+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000955-target-users-with-in-app-campaigns 2019-10-10T15:40:18+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000956-understand-your-leads 2019-10-10T15:41:30+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000957-set-up-business-hours-by-groups 2019-10-10T15:42:42+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000958-organise-team-members-into-groups 2019-10-10T15:43:43+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000959-set-rules-to-auto-assign-conversations-to-specific-teams 2019-10-10T15:44:50+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000960-route-conversations-based-on-topics-through-message-channels 2019-10-10T15:45:51+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000961-auto-assign-conversations-with-intelliassign 2019-10-10T15:46:47+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000962-create-faq-articles 2019-10-10T15:47:38+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000963-use-faq-articles-in-conversations 2019-10-10T15:48:29+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000965-add-and-enable-languages 2019-10-10T15:49:24+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000966-create-multilingual-message-channels 2019-10-10T15:50:23+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000967-create-multilingual-faqs 2019-10-10T15:51:18+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000968-get-real-time-insights-with-dashboard 2019-10-10T15:52:24+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000969-analyze-helpdesk-performance-with-reports 2019-10-10T15:53:56+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000970-get-insights-on-customer-satisfaction 2019-10-10T15:54:55+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000971-integrating-freshdesk-with-freshchat- 2023-08-02T20:26:16+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000972-integrating-freshsales-in-freshchat 2019-10-10T15:57:33+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000973-integrating-freshservice-in-freshchat 2019-10-10T15:58:20+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000976-what-is-the-hallway-lead-bot- 2021-08-12T22:17:12+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000977-wordpress-integration 2022-06-06T15:43:03+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000979-shopify-integration 2022-06-06T15:43:04+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000984-why-you-should-set-an-ample-buffer-time- 2019-10-18T19:40:11+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000985-which-conversations-are-marked-as-offline-conversations- 2020-09-21T17:53:06+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000986-when-do-we-unmark-an-offline-conversation- 2020-05-06T19:11:46+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000987-how-to-identify-offline-conversations- 2020-09-21T17:34:42+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000000988-what-happens-when-offline-experience-bots-and-business-hours-are-enabled-at-the-same-time- 2020-05-06T19:13:30+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001040-freddy-and-freshchat-bots 2024-02-02T11:23:34+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001041-freddy-custom-flows 2024-02-02T11:22:57+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001042-provide-instant-precise-answers-24-7-with-freddy-answers 2024-02-02T11:23:43+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001043-freddy-answers-learning-sources 2023-08-02T20:26:17+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001046-get-notified-on-desktop-mobile-email-and-in-app 2022-06-06T15:43:09+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001049-how-to-enable-push-notifications-in-your-browser-chrome-safari-firefox-edge 2022-06-06T15:43:09+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001061-how-do-i-open-the-web-messenger-once-my-website-loads-in-freshchat- 2022-06-06T15:43:09+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001075-meetings 2022-06-06T15:43:10+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001091-is-there-a-minimum-number-of-articles-required-to-create-a-bot- 2023-08-02T20:26:18+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001092-how-much-time-does-it-take-for-the-bot-to-learn-when-new-answers-are-added- 2019-12-12T11:51:51+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001093-will-data-collected-by-custom-bots-be-synced-in-a-crm-or-other-apps-which-apps-will-custom-bots-conn 2022-06-06T15:43:10+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001094-is-it-possible-to-trigger-different-bots-based-on-business-hours- 2024-08-20T16:05:50+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001095-what-happens-if-a-customer-tries-to-ask-a-question-in-the-middle-of-a-custom-bot-flow- 2020-06-15T19:47:01+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001098-what-languages-are-supported-with-freddy-answer-and-custom-bots- 2022-07-28T15:19:34+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001099-what-are-the-different-response-options-available-with-custom-bot- 2019-12-12T12:08:35+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001110-siri-shortcuts-for-freshchat-ios-app 2022-06-06T15:43:11+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001111-how-to-create-and-use-whatsapp-message-templates 2023-03-09T13:18:01+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001113-live-translate 2023-06-01T13:09:54+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001114-google-translate-key 2022-06-06T15:43:14+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001122-exporting-data-about-your-bot-behavior 2022-05-24T17:04:10+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001167-the-messages-in-depth-report-from-freddy-self-service 2021-02-04T11:38:39+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001169-conversations-module 2022-09-23T17:52:36+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001170-api-s-overview-performance 2021-02-04T11:41:08+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001171-custom-reports-for-freddy-self-service 2020-09-01T13:04:30+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001631-support-24x7-with-freddy-answer-bot 2020-02-24T11:58:45+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001632-crush-your-goals-with-custom-bot 2020-02-24T12:01:46+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001651-does-freshchat-support-single-sign-on-sso- 2022-06-06T15:43:15+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001669-steps-to-follow-if-a-customer-has-disabled-push-notifications-and-wants-to-enable-it-again 2022-06-06T15:43:15+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001703-message-channels-are-now-called-topics 2023-06-01T14:42:35+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000001731-advanced-automations 2023-08-02T19:49:33+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000002048-exporting-data-to-your-aws 2022-05-17T18:29:32+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000002053-hipaa-configuration-guide 2023-08-02T20:26:30+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000002095-dropdown-and-carousel 2022-06-06T15:43:20+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000002127-how-does-the-14-day-free-trial-work- 2023-08-16T13:36:00+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000002128-can-i-upgrade-or-downgrade-my-subscription- 2022-06-06T15:43:20+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000002129-what-are-contacts-and-how-does-pricing-work-for-it- 2022-06-06T15:43:20+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000002130-do-you-have-any-cancellation-fees- 2022-06-06T15:43:20+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000002131-how-safe-is-my-data- 2020-05-20T10:15:51+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000002167-line-integration 2022-06-08T14:52:19+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000002169-keyboard-shortcuts 2022-06-06T15:43:21+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000002306-freshmarketer-integration 2022-06-06T15:43:22+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000002310-freshchat-cookies 2023-07-27T14:19:36+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000002316-placeholders-for-advanced-automations 2023-08-02T19:49:45+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000002317-personalize-your-conversations-in-freshchat-with-placeholders 2022-06-06T15:43:25+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000002345-multilingual-custom-flows 2024-02-02T11:23:12+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000002814-multilingual-freddy-answer 2024-02-02T11:23:16+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000002815-trusted-ip 2022-06-06T15:43:26+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000002824-how-does-muv-affect-billing- 2021-07-14T23:16:59+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000002841-web-content-accessibility-guidelines-wcag- 2022-06-06T15:43:27+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000002925-steps-to-debug-react-native-ios-push-notification 2021-08-13T23:24:42+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000002930-why-was-my-bot-conversation-handed-over-to-an-agent-suddenly- 2020-09-10T19:48:22+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000002983-upgrade-freshchat-whatsapp-integration 2023-08-02T19:50:03+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000002990-extract-api 2022-06-06T15:43:31+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003085-upgrade-or-downgrade-plan 2021-06-21T13:07:01+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003086-how-does-freshchat-determine-the-display-language-of-faqs- 2022-06-06T15:43:32+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003087-how-is-the-typically-responds-in-time-generated- 2020-11-02T19:03:06+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003088-how-to-change-card-and-payment-information- 2020-11-02T19:04:19+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003151-setting-up-agent-status-in-freshchat- 2023-03-24T12:02:10+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003220-automated-reports 2022-06-06T15:43:33+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003297-historical-reports 2022-06-06T15:43:34+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003299-differences-between-whatsapp-whatsapp-business-and-whatsapp-business-api 2023-06-22T11:57:00+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003343-freshchat-flutter-sdk-integration-steps 2022-06-06T15:43:37+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003349-email-transcript 2022-06-06T15:43:38+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003350-download-transcript 2022-06-06T15:43:38+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003398-bot-builder-faqs 2021-08-09T22:28:32+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003399-how-to-create-separate-bot-flows-for-customers-and-visitors 2021-08-14T13:53:12+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003400-configuring-actions-in-the-bot-builder 2022-11-15T12:22:48+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003401-setting-up-your-api-library-in-the-bot-builder 2022-12-12T19:18:02+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003402-how-to-build-a-simple-bot-flow-with-the-bot-builder 2022-11-16T16:25:50+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003403-conversations-in-the-chatbot-builder 2022-06-10T12:35:03+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003404-customizing-your-self-service-widget 2022-08-03T15:25:17+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003405-configuring-conditional-flows-in-the-bot-builder 2022-11-05T23:44:56+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003406-setting-up-quick-actions-in-a-bot-conversation 2022-11-15T14:15:10+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003407-using-multiselect-in-your-bot-conversation 2021-08-14T14:04:53+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003408-configuring-answers-in-the-bot-builder 2022-06-22T12:32:53+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003410-versioning-in-the-bot-builder 2021-08-14T14:32:25+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003411-configuring-dialogs-in-the-bot-builder 2022-09-02T14:41:27+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003412-what-are-the-different-input-options-available-in-the-bot-builder- 2023-03-22T12:05:48+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003413-setting-up-bots-in-multiple-languages-for-customers-across-the-world 2023-02-15T17:08:24+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003414-deploying-multilingual-flows-with-the-bot-builder 2023-02-15T16:21:17+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003415-languages-supported-by-the-bot-builder-chatbot-flows 2023-02-15T16:10:41+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003416-a-quick-introduction-to-the-conversations-widget 2022-12-19T15:03:18+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003417-how-to-deploy-your-bots-on-facebook-messenger 2022-11-17T14:47:49+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003420-deploying-the-chatbot-on-mobile-apps-via-self-service-widget-webviews 2022-11-17T15:42:51+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003421-deploying-your-chatbots-on-whatsapp 2022-11-17T12:46:32+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003422-deploying-bots-on-your-website 2022-11-17T12:25:40+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003423-deploying-your-bots-on-your-topics 2022-11-17T15:49:44+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003424-a-quick-introduction-to-the-self-service-widget 2022-06-06T15:43:50+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003425-assigning-a-bot-conversations-to-your-agents 2022-11-17T15:54:34+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003426-integrating-freshdesk-with-your-bots-on-freshchat- 2023-08-02T19:50:18+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003427-using-functions-in-the-bot-builder 2023-03-29T18:27:28+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003429-making-use-of-custom-and-default-properties-in-the-bot-builder 2022-06-06T15:43:53+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003430-how-to-set-up-custom-properties-in-the-bot-builder- 2022-11-05T22:54:40+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003431-using-custom-javascript-functions-with-bots 2021-12-22T18:45:27+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003432-measuring-kpis-for-your-bots 2021-08-15T14:42:47+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003434-an-introduction-to-bot-performance-analytics 2022-09-23T15:54:56+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003435-the-messages-in-depth-report 2021-08-15T14:43:35+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003436-the-conversations-in-depth-report 2021-08-15T14:43:11+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003437-api-s-overview-performance-report 2021-08-15T14:41:02+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003440-a-z-of-the-bot-builder 2022-06-06T15:43:57+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003441-differences-between-all-the-deploy-options-using-the-self-service-widget-conversations-widget-mes 2022-12-14T13:46:03+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003442-bot-session-faqs 2023-10-18T20:39:14+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003443-what-are-the-input-options-offered-by-the-bot-builder- 2023-03-13T20:06:01+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003476-using-the-api-library-in-the-advanced-automations-app 2022-06-06T15:44:00+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003594-browser-requirements-for-freshchat- 2022-09-12T16:46:46+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003635-salesforce-freshchat-integration 2022-06-06T15:44:05+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003648-making-use-of-named-entity-recognition-ner-in-the-bot-builder 2021-10-11T13:23:02+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003674-answer-settings-for-the-bot-builder 2022-11-17T19:19:42+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003677-what-are-milestones-in-the-bot-builder- 2022-06-06T15:44:05+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003713-google-s-business-messages-freshchat-integration 2022-07-22T19:16:51+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003730-whatsapp-message-templates-faqs 2022-06-06T20:03:38+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003740-trusted-urls-in-the-bot-builder 2022-06-06T15:44:09+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003778-bots-on-freshchat-mobile-sdk 2022-06-06T15:44:09+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003805-data-delete-policy-for-user-segments 2022-06-06T15:44:10+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003812-configuring-and-using-otp-authentication-in-bot-builder 2022-11-15T19:05:20+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003832-what-are-multipart-apis-and-how-to-use-multipart-apis-to-send-attachments-from-your-bot- 2023-03-15T14:24:54+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003868-types-of-exports-in-bots 2022-01-03T15:37:38+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003869-how-bots-rich-message-will-transform-on-different-messaging-channels- 2022-06-06T15:44:10+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003900-conversation-settings-in-the-chatbot-builder 2022-06-06T15:44:11+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000003905-whatsapp-pricing 2023-06-01T14:33:11+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004008-connecting-to-whatsapp-business-api-from-your-freshchat-account 2022-07-28T19:13:16+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004012-online-delivery-bot-template 2022-07-19T19:48:57+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004015-edtech-bot-template 2022-07-19T19:51:48+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004018-bring-your-own-channel-byoc-freshchat- 2022-06-06T15:44:14+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004026-session-analytics 2023-01-09T15:32:04+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004082-getting-started-with-sms 2022-06-06T17:10:09+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004083-setting-up-sms-with-twilio 2023-08-18T14:47:08+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004148-how-to-create-a-report-in-chat-analytics- 2022-06-06T15:44:14+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004149-conversation-metrics-in-chat-analytics 2022-10-13T15:44:43+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004150-messages-metrics-in-chat-analytics 2022-10-28T12:59:25+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004151-chat-availability-metrics-in-chat-analytics 2022-06-28T14:23:52+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004152-how-can-i-fetch-the-raw-data-of-my-chats- 2022-06-06T15:44:15+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004153-curated-reports-in-freshchat- 2022-06-06T15:44:15+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004154-freshchat-analytics-index 2022-06-06T15:44:15+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004156-reconfiguring-your-bots-and-widgets-in-the-unified-bot-builder-ubb- 2022-09-01T15:23:46+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004223-how-to-re-deploy-answerbots-in-the-ubb-post-migration 2022-06-06T15:44:15+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004229-freshchat-social-channels-and-widget-capabilities-comparison 2023-01-13T06:16:10+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004230-cloning-dialogs-in-the-bot-builder 2022-05-23T13:58:42+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004231-financial-services-bot-template 2022-07-19T19:50:15+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004232-air-travel-bot-template 2022-07-19T19:53:54+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004235-self-service-widget-urls-allowlist 2022-07-19T12:12:39+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004249-how-to-integrate-bot-builder-with-your-freshchat-account 2023-06-01T14:49:30+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004252-handling-instagram-dms-comments-and-story-mentions-in-freshchat 2022-10-13T13:05:43+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004255-how-to-create-message-templates-in-whatsapp-business-manager 2022-07-28T09:56:50+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004267-connecting-your-instagram-business-account-with-freshchat 2023-02-23T10:15:52+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004705-tracking-whatsapp-usage-metrics-from-your-freshchat-account 2022-09-20T11:59:04+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004730-telecom-bot-template 2022-07-06T04:21:26+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004731-healthcare-bot-template 2022-07-06T04:31:57+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004777-how-to-configure-the-web-widget-on-freshchat 2022-12-14T16:26:29+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004780-attaching-rich-media-to-your-bot-builder-flow 2023-03-09T13:31:41+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004794-what-s-changed-in-the-freshchat-inbox- 2022-11-15T13:35:51+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004866-what-s-changed-with-the-all-new-report-builder- 2022-09-01T19:27:28+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004871-attach-rich-media-to-your-bot-conversations 2022-09-02T13:51:23+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004885-attach-rich-media-to-your-bot-builder-conversations 2022-09-07T18:08:38+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004918-how-to-configure-the-post-agent-resolution-action 2023-01-11T17:05:37+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000004940-configuring-intents-for-bots-early-access- 2022-10-07T11:41:23+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000005567-how-to-upgrade-to-the-unified-bot-builder-ubb- 2022-11-29T17:13:10+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000005658-understanding-the-answers-performance-analysis-report 2023-01-30T13:47:12+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000005697-troubleshoot-bot-errors-with-the-new-dashboard 2023-03-30T17:39:07+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000005698-user-journey-funnel-analytics 2023-02-09T12:12:49+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000005977-using-regex-to-validate-responses-in-the-freshchat-bot-builder 2023-03-03T18:34:25+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000006054-using-fallback-flows-to-handle-misconfigured-bot-flows 2023-03-21T20:55:18+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000006126-terminal-action-validation-in-the-freshchat-bot-builder 2023-05-02T18:34:04+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000009241-automatically-suggest-variants-of-utterances-using-freddy-ai 2023-11-06T18:51:15+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000009242-summarizing-bot-conversations-for-agents-using-freddy-ai 2023-11-06T18:53:08+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000009243-share-answers-and-articles-to-customer-questions-using-freddy-ai 2023-11-06T18:54:37+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000009244-enhance-content-in-your-bot-dialogs-using-freddy-ai 2023-11-06T18:55:46+05:30 always 0.512 https://support.freshchat.com/support/solutions/articles/50000009245-use-freddy-ai-to-build-bots-based-on-your-prompts-with-freshchat 2023-11-06T18:57:35+05:30 always 0.512