freshchat

Account Settings 10

• How do I access Account Settings?
• What are Account Settings?
• How do I change the member name and image that appears with the welcome message?
• What is the preferred domain name used for?
• How do I change the domain name that appears in prompt asking for permissions to send push notifications?

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FAQs 13

• Where and how can FAQs be used?
• What is an FAQ Category and how do I create one?
• How do I create an FAQ?
• What are FAQ Tags? How do I use them?
• Can I use Freshchat only for FAQs?

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Notifications 1

• How to set email notifications for unread messages customer side and agent side?