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How to activate Freshchat free plan or switch to Sprout plan?
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How to load Freshchat widget asynchronously?
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Live chat to Freshchat Migration FAQs
Why are chats not auto-converted to tickets?
In live chat chat, the widget icon can be hidden based on agent availability which also hid the widget during non-business hours. Why can’t I do this in Freshchat?
How can I get Freshchat widget across all my websites/portals/products?
I have integrated Freshdesk and Freshchat. Yet, when I click on the Freshchat button within Freshdesk, it is constantly in a state of loading or the screen turns blank.
As a live chat customer I was promised the Freshchat Blossom Plan for free. But Freshchat says I am on trial which is going to end in 30 days.
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What are the steps that Freshchat has taken to be GDPR compliant?
As a GDPR-compliant business, what options has Freshchat made available to me as a customer?
I have the Freshchat messenger integrated on my website. How do I make sure that I get consent from my customers before collecting their data/storing cookies on Freshchat?
How will Freshchat handle users’ right to be forgotten? Can I delete a user’s personal data on Freshchat?
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