To measure the performance and help you understand how useful the FAQ has been to your users, in the FAQs list under every FAQs title we give the numbers of users who marked the FAQ as useful and those who didn’t find it helpful.

This information comes from the like/dislike buttons at the bottom of every FAQ which there are for users to rate.

You can use this information to better streamline the FAQs to your end user’s queries and requirements.