As of now, we do not have a delete option within Freshchat. However, we plan on bringing one well ahead of the GDPR deadline (May). That said, you could make use of "Resolve" option from the top-right of your iOS app to resolve the conversation, which would remove the conversation from your active queue or push the chats into a dummy group.
Modified on: Wed, 21 Feb, 2018 at 6:51 PM
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