Displaying the language your visitor or customer is comfortable to converse in on your web messenger is crucial to build a connection, create a barrier-free approach,  and increase the effectiveness of your messaging solution. 


The language to be displayed on your customer-facing web messenger is changed by default using the following conditions:


i) Verification of language enabled in the configuration settings


(In case, a default language is not enabled here, the next step is verified.)

ii) Verification of language enabled in the browser settings


(In case, a default language is not enabled here, the next step is verified.)


iii) Verification of language enabled in the system settings