In the Team Members page, you can see the full list of team members, add new members, and edit member details.


To set up a team on Freshchat,

  1. Go to Settings.

  2. Click Team Members.

  3. Click Add a team member. A pop-up box appears.



  1. Enter the member details.


  1. Assign a Role and a Group.

  2. Click Save.


The team member will receive a mail to activate their Freshchat account.