To edit/delete a team member, hover on the team member and click Edit or Delete.


  • Only account owners (team member who signed up for the Freshchat account) can delete other admins from the account.

  • If the account owner needs to be changed, write to us from the email ID of the account owner requesting the same.

  • An admin or team member can be part of one account at a time. If you have a team member on a different account that you want to add to a new account, remove them from the existing account.

  • You can use multiple email accounts or aliases for the same user to create additional accounts.