Here is a list of file extensions that are not supported in Freshchat:

  • .cmd
  • .msi
  • .com
  • .exe
  • .hta
  • .html
  • .htm
  • .js
  • .jar
  • .vbs
  • .vb
  • .sfx
  • .bat

All other file extensions apart from the ones listed above, are supported.