For better usability, we have revamped the Freshchat interface by making the following changes:
Old User Interface
New User Interface
Changes in the interface are as follows,
1. The interface now has system default fonts and the font size has been increased for improved legibility.
2. The colors have been darkened a notch. They are now well contrasted.
3. The old icons on the side menu have been replaced with new, aesthetic ones.
4. Pages now load faster.
5. The Resolve, Reopen, and Send buttons earlier had buttons with text. The text has now been replaced with symbols. This is done to accommodate upcoming features in the inbox.