Modified on: Wed, 20 Mar, 2019 at 6:51 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
IP whitelisting allows you to create lists of trusted IP addresses or IP ranges from which your agents can access your Freshchat account. IP whitelist is a security feature often used for limiting and controlling access only to trusted users.
In Freshchat, you can enable IP whitelisting for your account by contacting firstname.lastname@example.org. We will configure this from the backend for you.
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