What is Business Chat and why should I integrate?
Business Chat will enable you to connect with customers directly from within Messages. By integrating your Freshchat account with Business Chat, you can interact with customers, respond to their questions, resolve issues and complete transactions from your iPhone, iPad, Mac, and Apple Watch through iMessage.
Business Chat capabilities
Provide a rich user experience to the customer by sending an interactive message.
Let the customer choose from a list of items by sending a list picker.
Let the customer schedule an appointment by sending a time picker.
Apple Pay Payment Request
Provide an easy and secure way for customers to buy goods and services through Business Chat using Apple Pay.
Pass authentication data between your business and the customer's device.
Receive and send file attachments.
For more details on how to get Business Chat integration for your Freshchat account, contact email@example.com or just ping us using the Freshchat app.