The New Freshchat Messenger
Modified on: Tue, 28 Jan, 2020 at 1:12 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
- The Customer Messenger is still in beta and the changes are applied only to the Freshchat's account
- Your account will not be affected during the beta period
- We will be rolling out the new widget for all customers by February 1st week
- We will be sending out an email in advance explaining what's new.
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