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Freshdesk Integration

Introduction to the Freshchat - Freshdesk integration
Update: A new two-way integration where team members on Freshchat can decide which conversations need to be converted as tickets and reply to and resolve co...
Thu, 8 Mar, 2018 at 10:06 PM
Setup - Freshdesk integration for Freshchat
Set up the Freshdesk integration in Freshchat: Choose Integrations from the side panel on the left in your Freshchat account.  You will be directed to th...
Wed, 3 Jan, 2018 at 7:48 PM
What are the differences between Freshdesk LiveChat and Freshchat?
While the inbuilt live chat within Freshdesk is focused on support use-cases, Freshchat solves both Sales and Support requirements. You could use Campaigns ...
Wed, 21 Feb, 2018 at 6:45 PM