General SDK & App Integrations

Where do I find integration instructions?
For our web widget, you can find the integration instructions here.  For iOS and Android apps, you can refer to the details in their respective integrat...
Mon, 17 Sep, 2018 at 10:51 AM
Where do I find my App ID and App key, or token for web chat?
You need the App ID and App Key if you want to integrate Freshchat SDK with your mobile SDK. You can find your App ID and App key under Settings > Mo...
Fri, 15 Mar, 2019 at 2:57 PM
How do I set up push notifications to work in my mobile app with Freshchat?
Please follow the integration instructions in this section for the apps on iOS and Android and find the sections for configuring push notifications to ensur...
Mon, 17 Sep, 2018 at 10:51 AM
Message Channels and FAQs filtering by tags
You can use tags to customise Message Channels and FAQs.  1. According to type of user For example, you can show different types of users different cha...
Tue, 19 Mar, 2019 at 5:54 PM
How to create a push notification certificate?
Steps to Create APNS .p12 push certificate 1. Go to https://developer.apple.com  and login in with your credentials. Click on “Certificates, Identif...
Mon, 22 Oct, 2018 at 3:05 PM