Freshchat Logo freshchat

General SDK & App Integrations

Where do I find integration instructions?
For our web widget, you can find the integration instructions here.  For iOS and Android apps, you can refer to the details in their respective integrat...
Wed, 11 Oct, 2017 at 11:53 AM
Where do I find my App ID and App key, or token for web chat?
You can find your App ID and App key under the SDK & App section under Settings  For the Web Messenger Token, you could make use of the valu...
Wed, 17 Jan, 2018 at 1:39 AM
How do I set up push notifications to work in my mobile app with Freshchat?
Please follow the integration instructions in this section for the apps on iOS and Android and find the sections for configuring push notifications to ensur...
Tue, 10 Apr, 2018 at 11:00 AM
What are SmartPlugs
Smart Plugs are custom scripts that help you customize your inbox page according to your needs. Smart Plugs are nothing but custom integrations that are use...
Fri, 20 Apr, 2018 at 11:36 AM
What is Channel Filtering?
With Channel Filtering, you can do the following: Access according to levels     There will arise various scenarios in which you will need to show diff...
Wed, 20 Sep, 2017 at 8:30 AM
How to create a push notification certificate?
Steps to Create APNS .p12 push certificate 1. Go to  and login in with your credentials. Click on “Certificates, Identifiers...
Sat, 24 Mar, 2018 at 5:00 PM