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Profile Settings

How do I set or update my profile details on Freshchat?
Each team member can set their own profile details on Freshchat. Adding profile information makes your engagement feel more personal. The bio and picture ma...
Wed, 11 Oct, 2017 at 4:13 PM
How do I change my account password?
Update your password for your account from the Freshworks account settings page for your profile here. You can also reset your password via the Freshwor...
Wed, 11 Oct, 2017 at 4:17 PM
Can I get email or Chrome notifications for new messages on Freshchat?
You can set or update your email and chrome notification settings anytime from the Profile Settings in Freshchat.  You can find these settings under  ...
Mon, 16 Apr, 2018 at 12:11 PM
How can I delete chat?
As of now, we do not have a delete option within Freshchat. However, we plan on bringing one well ahead of the GDPR deadline (May). That said, you could mak...
Wed, 21 Feb, 2018 at 6:51 PM