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Message Channels

What are Message Channels?
Message Channels are topic-based conversation threads within the chat screen. This helps you set the right context and expectation with the user, and also r...
Sat, 16 Sep, 2017 at 7:13 PM
What kinds of businesses can use Message Channels?
Any business that can benefit from separating out different kinds of queries - based on who needs to handle them, or how quickly they can solve the type of ...
Sat, 16 Sep, 2017 at 7:13 PM
How do I set up message Channels?
You can find Message Channels Settings in the Settings > Message Channels (under CONFIGURE). From here, you can create, edit and disable (except the defa...
Sat, 16 Sep, 2017 at 7:13 PM