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Team Members

Team Member Roles
Team members can take different roles on Freshchat as below: Agents: Agents can engage in conversations with customers, access the People section to proact...
Tue, 17 Apr, 2018 at 3:13 PM
Setting up a Team
In the Team Members page, you can see the full list of team members, add new members, and edit member details. To set up a team on Freshchat, Go to S...
Fri, 20 Apr, 2018 at 11:35 AM
Editing or Deleting a Team Member
To edit/delete a team member, hover on the team member and click Edit or Delete. Note: Only account owners (team member who signed up for the Fr...
Tue, 17 Apr, 2018 at 3:12 PM
Is it possible to add the same team member to multiple Freshchat accounts?
Yes, refer Multi-Account Login for more information.
Wed, 9 May, 2018 at 1:57 PM