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Team Members

Inviting your team members to Freshchat
To set up your team on Freshchat, any admin on your account can invite team members to join your Freshchat account. Go to the “Teams” setting from Settings-...
Sat, 16 Sep, 2017 at 7:11 PM
What are the roles for team members on Freshchat?
Team members can take different roles on Freshchat as below: Agents: Agents can engage in conversations with customers reaching out, access the People s...
Sat, 16 Sep, 2017 at 7:11 PM
How do I edit or delete team members from Freshchat?
To edit delete a team member, you need to be an admin. Go to the agents setting by clicking here and hover on the team member to edit or remove from your ac...
Sat, 16 Sep, 2017 at 7:11 PM
Can I use 2 Freshchat accounts? Can I have the same team member on multiple Freshchat accounts?
One admin or member can be part of only one account at a time. So if you have a team member on a different account that you need to add to a new account, yo...
Sat, 16 Sep, 2017 at 7:11 PM