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Canned Responses

Understanding Canned Responses
With Canned Responses, you can set predefined replies to common queries, which can be accessed and sent by team members in between conversations, optimizing...
Thu, 26 Apr, 2018 at 3:24 PM
Setting up Canned Responses
Canned responses can be used as a chat shorthand for common replies.  To configure canned responses, Go to Settings. Click Canned Responses. ...
Thu, 26 Apr, 2018 at 3:29 PM
Can team members set up Canned Responses?
At present only an Admin can configure Canned Responses for the team. A team member cannot configure Canned Responses or Short Codes. We do plan to add th...
Tue, 17 Apr, 2018 at 5:26 PM