Customization

How do I customise the Chat Widget icon?
You would be able to use a custom image or text instead of the default chat bubble by customising the widget code. You could refer to the sample widget code...
Wed, 21 Feb, 2018 at 6:34 PM
How could I change the position of the Freshchat Widget?
If you are looking to make the widget available at the left side of your webpage, you could make use of this snippet: headerProperty: { directio...
Wed, 21 Feb, 2018 at 6:36 PM
How do I hide the Agent & Bot Name?
You could make use of agent: {hideName: false} as part of the config to hide both the Agent and Bot Name. This would be replaced by the App Name you had con...
Wed, 21 Feb, 2018 at 6:37 PM
How do I change the change the Freshchat widget colour and Messenger Background?
You would be able to change the Freshchat widget colour from under Settings-->Web Messenger-->Appearance. You could also have this done by customising...
Wed, 21 Feb, 2018 at 6:45 PM