Setting up a Freshchat Account

Activating Account and Logging In
Once your Account Admin(Account Owner) creates a Freshchat account and adds you as a team member, you will receive a mail from Team Freshchat to activate yo...
Fri, 15 Mar, 2019 at 3:32 PM
User Roles in Freshchat
Team members can take different roles on Freshchat as below: Agents: Agents can engage in conversations with customers, access the People section to proact...
Thu, 13 Sep, 2018 at 10:22 PM
How to activate Freshchat free plan or switch to Sprout plan?
When you sign up for a free Freshchat account, you will be on the Estate plan for the first 30-day free trial period. Post which, you can switch to Freshcha...
Fri, 12 Oct, 2018 at 4:11 PM
Multi-Account Login
Multi-Account Login enables you to switch between different Freshchat accounts (if you have more than one account with Freshchat) with a single click. Previ...
Tue, 19 Mar, 2019 at 3:24 PM