WhatsApp Business Integration

What are the advantages of Integrating WhatsApp business account with Freshchat?
WhatsApp is the most preferred messenger in the world and your customers will be more comfortable contacting you through it. On the agent’s end, however, ...
Fri, 26 Apr, 2019 at 11:25 AM
What kind of businesses can apply for WhatsApp Business integration?
Businesses of all sizes looking to provide their customers with a direct channel of communication and support are eligible to apply. However, certain busine...
Thu, 2 May, 2019 at 4:14 PM
Whatsapp Integration Pricing
Whatsapp Business Integration is free for the first two months, post which there will be an add-on fee. AUC - active user conversation.  The WhatsApp int...
Wed, 8 May, 2019 at 5:42 PM
How can I start using WhatsApp Business?
Freshchat offers a business chat and conversational solution that easily integrates with the WhatsApp Business API. To start using WhatsApp for Bus...
Wed, 26 Dec, 2018 at 1:35 PM
How long will it take to get a verified WhatsApp Business Account?
The WhatsApp Business API is currently available to a limited public view, and WhatsApp’s approval is required for all customers entering the program. You c...
Thu, 2 May, 2019 at 2:48 PM
Can we integrate it with our current setup?
Yes, you can, as long as you have a WhatsApp Business account and a Facebook Business Manager ID.
Fri, 1 Mar, 2019 at 5:33 PM
Is ticket creation possible?
Yes, you can do it through Freshchat.
Fri, 1 Mar, 2019 at 5:51 PM
Can we create groups with WhatsApp Business number?
No. Right now we do not support creating WhatsApp groups with a business number.
Fri, 1 Mar, 2019 at 5:34 PM
Can I make calls through WhatsApp?
No. Currently, you won’t be able to make calls through the WhatsApp Business number.
Fri, 1 Mar, 2019 at 5:34 PM
Will we be able to see customer’s profile name and profile picture?
You can see your customer’s profile name, but as WhatsApp doesn’t allow us to import their profile picture, you will not be able to see it.
Fri, 1 Mar, 2019 at 5:35 PM