Roles and Permissions
With roles and permissions you can provide granular access control to your agents to Freshchat's resources. Resources can be anything from Inbox, conversations, views, checkbox, etc,.
What is Roles and Permission? At Freshchat, we understand the flexibility needed to customize permissions based on roles. That’s why we came up with the R...
Tue, 13 Aug, 2019 at 5:22 PM