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    Hallway Lead Bot FAQs

    • Configuring Bots - Best practices
      Tue, 4 Sep, 2018 at 11:01 AM
    • Bots, Campaigns, and Welcome Messages
      Thu, 12 Mar, 2020 at 2:02 PM
    • Bot is not sending messages as per the bot flow. Why?
      Wed, 2 Jan, 2019 at 1:02 PM
    • When does the bot conversation time-out?
      Fri, 12 Jun, 2020 at 12:16 PM
    • Bot Triggers Offline Flow while Agents are Online
      Thu, 11 Jun, 2020 at 5:10 PM
    • How do I prevent the bot from triggering for a user who is already a customer?
      Mon, 3 Sep, 2018 at 6:28 PM
    • Can I integrate the bot with my Freshsales CRM?
      Tue, 19 Mar, 2019 at 11:16 AM
    • What if I need more customizations for the bot?
      Mon, 3 Sep, 2018 at 6:29 PM
    • Why should I use bots instead of pre-chat forms? Can I still get a pre-chat form?
      Wed, 6 Nov, 2019 at 2:44 PM
    • Why do Bots sometimes send messages that are not in the bot flow?
      Wed, 2 Jan, 2019 at 5:48 PM
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