Hallway Lead Bot FAQs : Freshchat

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Hallway Lead Bot FAQs

Configuring Bots - Best practices

Tue, 4 Sep, 2018 at 11:01 AM
Bots, Campaigns, and Welcome Messages

Thu, 12 Mar, 2020 at 2:02 PM
Bot is not sending messages as per the bot flow. Why?

Wed, 2 Jan, 2019 at 1:02 PM
When does the bot conversation time-out?

Fri, 12 Jun, 2020 at 12:16 PM
Bot Triggers Offline Flow while Agents are Online

Thu, 11 Jun, 2020 at 5:10 PM
How do I prevent the bot from triggering for a user who is already a customer?

Mon, 3 Sep, 2018 at 6:28 PM
Can I integrate the bot with my Freshsales CRM?

Tue, 19 Mar, 2019 at 11:16 AM
What if I need more customizations for the bot?

Mon, 3 Sep, 2018 at 6:29 PM
Why should I use bots instead of pre-chat forms? Can I still get a pre-chat form?

Wed, 6 Nov, 2019 at 2:44 PM
Why do Bots sometimes send messages that are not in the bot flow?

Wed, 2 Jan, 2019 at 5:48 PM

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