Now you can export your Freshchat contacts from the people tab. You can export a particular segment at a time and it will be sent as a csv file to your email ID. You need to be a Super user/Admin/Account Owner to do this.
For your Freshchat account, you can claim your preferred domain name. For example, instead of web.freshchat.com, you can have yourdomainname.freshchat.com. Currently you can claim your preferred domain name by logging in to your Freshchat account as Admin, you will see a notification banner in the top.
Note: The migration to your chosen domain will happen soon, but not immediately.
Now you can set yourself active/inactive on IntelliAssign on the Freshchat Android app by switching a toggle. You can find this under your profile settings in the app, when you click on your name.