If you’ve signed up for Freshchat before April 29, 2021,  read the old articles.
    
     Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up after
 
    
        Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up after
    
   
      April 29, 2021, continue reading.
    
   
 
  
  
 
      
        If you’ve signed up for Freshchat after April 29, 2021,  read the new articles.
    
     Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up before
 
    
        Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up before
    
   
      April 29, 2021, continue reading.
    
   
 
  
      
  
  
  
  
    
      
    
    
      Freshchat - Facebook Integration
      
    
  
    
      
        Modified on: Mon, 6 Jun, 2022 at  3:42 PM
      
     
      
      
    
    
      
    
    
    
      
      
      
        We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
 To read about this feature on Freshdesk Mint,   refer to this article instead      
       
      
      
        This feature is currently not available on Freshdesk Mint. 
      
 
      
      
        This feature is not available on the old Freshdesk.  
      
 
      
      
      
     
      
      
      
    
    
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