Get Started with Freshchat

Activate your Freshchat account, customize the messenger to reflect your brand and invite team members to Freshchat

Freshchat Admin Guide

Learn all about setting up Freshchat to offer messaging and chatbot-first support for Admins

Features in Freshchat

Learn about all the features available in Freshchat that will delight your customers

Freshchat on Mobile

Take your live-chat, messaging, and bots for customer service with Freshchat to your customers wherever they are.

Channels

Easily integrate all your social channels with Freshchat and delight your customers across your social media.

Native Integrations

Integrate Freshchat with all your favorite apps and easily delight your customers with information from all your systems in one place.

APIs

Customize, extend, and enhance Freshchat 's core workflows through powerful APIs that connect with all your preferred apps and systems.

Freshchat FAQs

Find answers to all your frequently asked questions about Freshchat and get started delighting your customers, fast.

Freshchat Analytics

Make data-driven decisions using deep insights into your chat conversation, bot performance, bot flows and session consumptions

Freshchat Bot builder

Build and deploy chatbots on Freshchat without having to code. Provide resolutions and empower customers to help themselves.

Freshchat Videos

Learn all about using Freshchat with videos that walk you through everything about Freshchat

Product Tours

Product tour videos that will walk you through Freshchat and what it has to offer.

Self Service Tools for Freshchat

Creating and managing content using knowledgebase

Freshchat- Resolution Path

Freshbots - Resolution Path

ES Issues

Deploy

IP