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If you’ve signed up for Freshdesk Messaging before April 29, 2021,
read the old articles.
Recently, we rolled out a different experience for self-service features in Freshdesk Messaging. If you signed up after
April 29, 2021, continue reading.
Solution home
Channels
Messaging Channels
7
Facebook Messenger
Integrating Apple Messages for Business with Freshchat
LINE Integration
Google's Business Messages - Freshchat Integration
How bots rich message will transform on different messaging channels?
See all 7 articles
Instagram Business Integration
2
Connecting your Instagram Business account with Freshchat
Handling Instagram DMs, comments and story mentions in Freshchat
SMS Channel
2
Getting Started with SMS
Setting up SMS with Twilio
WhatsApp
9
Introduction to WhatsApp Business API Integration for Freshchat
How to create and use WhatsApp Message Templates
Upgrade Freshchat - WhatsApp Integration
Differences between WhatsApp, WhatsApp Business and WhatsApp Business API
WhatsApp Message Templates FAQs
See all 9 articles
