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If you’ve signed up for Freshdesk Messaging before April 29, 2021,
read the old articles.
Recently, we rolled out a different experience for self-service features in Freshdesk Messaging. If you signed up after
April 29, 2021, continue reading.
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Freshdesk Messaging Social Integrations
11
Facebook Messenger
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WhatsApp Business Integration for Freshdesk Messaging
Getting started with WhatsApp message templates
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