Can I track the volume of tickets associated with various labels?
Modified on: Mon, 10 Sep, 2018 at 5:58 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Yes, you can track the number of conversations that were resolved with various labels over the current day. As labels can be used to denote various operations/services/types of requests you receive, you can track the volume of such requests over the day.
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