The pre-chat form can be used to collect details from the users such as name, email, etc before the chat begins. Checkout this support article for more information:
https://support.freshchat.com/support/solutions/articles/233349-pre-chat-form
The pre-chat form can be used to collect details from the users such as name, email, etc before the chat begins. Checkout this support article for more information:
https://support.freshchat.com/support/solutions/articles/233349-pre-chat-form
Did you find it helpful? Yes No