Community
Video Library
Agent Training
Freshservice
Freshdesk
Freshchat
Freshcaller
Freshsales
Freshteam
Freshworks Neo
Freshsurvey
The pre-chat form can be used to collect details from the users such as name, email, etc before the chat begins. Checkout this support article for more information.
What is a pre-chat form and how do I set it up?
The pre-chat form can be used to collect details from the users such as name, email, etc before the chat begins. Checkout this support article for more information.