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    Solution home Freshchat Features

    Automations

    Automate conversation assignment with Assignment Rules, IntelliAssign and Message Channels.

    • Assign Conversations to Agents
      Thu, 29 Oct, 2020 at 7:33 PM
    • Assignment Rules
      Mon, 2 Nov, 2020 at 4:51 PM
    • IntelliAssign
      Tue, 22 Dec, 2020 at 7:43 PM
    • Topics
      Mon, 2 Nov, 2020 at 4:54 PM
    • Drive Conversations with Campaigns
      Wed, 6 May, 2020 at 1:03 PM
    • Triggered Messages
      Fri, 31 Jul, 2020 at 12:34 PM
    • Targeted Messages
      Mon, 23 Nov, 2020 at 5:42 PM
    • Email Campaigns
      Mon, 23 Nov, 2020 at 1:42 PM
    • Advanced Automations
      Mon, 2 Nov, 2020 at 4:58 PM
    • Placeholders for Advanced Automations
      Wed, 24 Feb, 2021 at 2:23 PM
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