Automation

Automate conversation assignment with Assignment Rules, IntelliAssign and Message Channels.

• Assign Conversations to Agents

  Mon, 6 Jun, 2022 at 3:42 PM
• What are Assignment Rules in Freshchat ?

  Mon, 6 Jun, 2022 at 3:42 PM
• What is IntelliAssign in Freshchat ?

  Wed, 2 Aug, 2023 at 7:49 PM
• What are Topics in Freshchat ?

  Mon, 6 Jun, 2022 at 3:42 PM
• Send proactive messages and engage your customers

  Mon, 6 Jun, 2022 at 3:42 PM
• Triggered Messages in Freshchat

  Mon, 6 Jun, 2022 at 3:42 PM
• Targeted Messages with Freshchat

  Mon, 6 Jun, 2022 at 3:42 PM
• Email Campaigns

  Mon, 6 Jun, 2022 at 3:42 PM
• Advanced Automations

  Wed, 2 Aug, 2023 at 7:49 PM
• Placeholders for Advanced Automations

  Wed, 2 Aug, 2023 at 7:49 PM