If you’ve signed up for Freshchat before April 29, 2021, read the old articles.
Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up after
April 29, 2021, continue reading.
If you’ve signed up for Freshdesk Messaging after April 29, 2021, read the new articles.
Recently, we rolled out a different experience for self-service features in Freshdesk Messaging. If you signed up before
April 29, 2021, continue reading.
Response Expectations
Set the right response expectations with customers. Keep them in the loop about your working hours and out of office hours so they know when to expect a response.
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Mon, 6 Jun, 2022 at 3:42 PM
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Mon, 6 Jun, 2022 at 3:42 PM
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Mon, 6 Jun, 2022 at 3:42 PM
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Mon, 21 Jun, 2021 at 12:56 PM
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Mon, 6 Jun, 2022 at 3:42 PM
