We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.

We cannot directly export conversations from Freshchat . However, we can push conversations into  other systems, such as Freshdesk as tickets and from there we can get the conversations out. 

For this, you need to have a Support Desk account and must have integrated your accounts. Learn more about the Freshchat — Freshdesk integration here.