General FAQs

• Why are chats not auto-converted to tickets?

  Mon, 6 Jun, 2022 at 3:42 PM
• List of domains to allow to start using Freshchat

  Mon, 28 Aug, 2023 at 5:02 PM
• What is the size for the profile picture?

  Wed, 2 Jan, 2019 at 12:17 PM
• How do I hide the Agent & Bot Name?

  Mon, 2 Nov, 2020 at 6:34 PM
• How do I hide the widget on certain pages of my website?

  Mon, 6 Jun, 2022 at 3:42 PM