We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.

No. Freshchat does not have any cancellation fees. You can cancel whenever you want but your cancellation will come into effect only after the end of your billing cycle.