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    If you’ve signed up for Freshchat before April 29, 2021, read the old articles. Freddy_arrow
    Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up after
    April 29, 2021, continue reading.
    Freddy icon
    If you’ve signed up for Freshdesk Messaging after April 29, 2021, read the new articles. Freddy_arrow
    Recently, we rolled out a different experience for self-service features in Freshdesk Messaging. If you signed up before
    April 29, 2021, continue reading.
    Solution home Freshdesk Messaging Bot builder

    3. Advanced configurations

    Learn more about setting up APIs, custom properties, functions, multilingual settings, and more in the bot builder.

    • Languages supported by the bot builder - chatbot flows
      Fri, 29 Oct, 2021 at 6:55 PM
    • Configuring multilingual answers & flows for your chatbots
      Tue, 29 Mar, 2022 at 2:55 PM
    • Deploying multilingual flows with the bot builder
      Fri, 29 Oct, 2021 at 7:55 PM
    • Setting up your API Library in the bot builder
      Wed, 17 Nov, 2021 at 8:22 PM
    • Making use of custom and default properties in the bot builder
      Sat, 14 Aug, 2021 at 2:22 PM
    • How to set up custom properties (attributes) in Freddy Self-service?
      Mon, 9 Aug, 2021 at 11:36 PM
    • Making use of Named-Entity Recognition (NER) in the bot builder
      Mon, 11 Oct, 2021 at 1:23 PM
    • Using custom Javascript functions with bots
      Wed, 22 Dec, 2021 at 6:45 PM
    • Using functions in the bot builder
      Fri, 19 Nov, 2021 at 6:03 PM
    • Configuring Multipart form API in Freshdesk Messaging Bot Builder
      Fri, 19 Nov, 2021 at 11:18 AM
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