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    If you’ve signed up for Freshchat before April 29, 2021, read the old articles. Freddy_arrow
    Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up after
    April 29, 2021, continue reading.
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    If you’ve signed up for Freshdesk Messaging after April 29, 2021, read the new articles. Freddy_arrow
    Recently, we rolled out a different experience for self-service features in Freshdesk Messaging. If you signed up before
    April 29, 2021, continue reading.
    Solution home Freshchat Bot builder

    3. Advanced configurations

    Learn more about setting up APIs, custom properties, functions, multilingual settings, and more in the bot builder.

    • What are Multipart APIs, and how to use multipart APIs to send attachments from your bot?
      Wed, 15 Mar, 2023 at 2:24 PM
    • How to configure the post agent-resolution action
      Wed, 11 Jan, 2023 at 5:05 PM
    • Troubleshoot bot errors with the new dashboard
      Thu, 30 Mar, 2023 at 5:39 PM
    • Using RegEx to validate responses in the Freshchat bot builder
      Fri, 3 Mar, 2023 at 6:34 PM
    • Using fallback flows to handle misconfigured bot flows
      Tue, 21 Mar, 2023 at 8:55 PM
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