Chatbot Builder - A complete guide 2

• How to create separate bot flows for customers and visitors
• Freshchat bot builder FAQs

Getting started with the bot builder 12

• How to build a simple bot flow with the Freshchat bot builder
• Configuring dialogs in the bot builder
• What are the different input options available in the Freshchat bot builder?
• Customizing your self-service widget
• Versioning in the Freshchat bot builder

See all 12 articles

Offering multilingual customer service with the Freshchat bot builder 3

• Languages supported in Freddy Self-service
• Configuring multilingual support for your chatbots
• Deploying multilingual chatbots with the bot builder

Deploying your bots on your support channels 7

• Deploying bots on your website
• A quick introduction to the self-service widget
• A quick introduction to the conversations widget
• Deploying your bots on your Freshchat Topics
• Deploying your chatbots on your mobile apps

See all 7 articles

Integrating bots with your Freshdesk and Freshchat 2

• Integrating Freshdesk with your bots on Freshchat
• Assigning a bot conversations to your agents on Freshchat

Advanced configurations in the Freshchat bot builder 2

• Using functions in the bot builder
• Using custom Javascript functions with bots in Freshchat

Bot analytics 6

• An introduction to bot performance analytics
• Measuring KPIs for your bots
• The Messages In-Depth Report
• The Conversations In-Depth Report
• API's - Overview & Performance report

See all 6 articles

Freshchat bot builder FAQs 4

• Bot session FAQs for the Freshchat bot builder
• What are the input options offered by the Freshchat bot builder?
• A - Z of the bot builder
• What are the differences between using the self-service widget and the conversations widget?