Freshworks
Go to Freshchat
+1 (866) 832-3090
Enter your search term here...
Search
Login
Login
Freshworks
Go to Freshdesk
Contact Support
+1 (866) 832-3090
+91 (44) 6667 8040
+44 (800) 808 5790
+61 2 8188 4692
Support Home
solutions
Support Home
FAQs
Product Tours
Release Notes
If you’ve signed up for Freshdesk Messaging before April 29, 2021,
read the old articles.
Recently, we rolled out a different experience for self-service features in Freshdesk Messaging. If you signed up after
April 29, 2021, continue reading.
Solution home
Freshchat Analytics
Chat Analytics
8
How to create a report in chat analytics?
Conversation metrics in chat analytics
Messages metrics in chat analytics
Chat availability metrics in chat analytics
How can I fetch the raw data of my chats?
See all 8 articles
Bot Analytics
15
An introduction to bot performance analytics
API's - Overview & Performance
API's - Overview & Performance report
Conversations module
Custom reports for Freddy Self-service
See all 15 articles
