Analytics, Conversations, & Reporting

Keep improving your bots with powerful reports available out of the box, with custom reports that you can create, and with the Conversations menu to track your customers' interactions with your bots.

• An introduction to bot performance analytics

  Thu, 29 Apr, 2021 at 4:50 PM
• API's - Overview & Performance report

  Thu, 29 Apr, 2021 at 4:50 PM
• Conversations in the chatbot builder

  Fri, 7 May, 2021 at 7:42 PM
• Custom reports for the Freshchat bot builder

  Thu, 29 Apr, 2021 at 4:50 PM
• Measuring KPIs for your bots

  Thu, 29 Apr, 2021 at 4:50 PM
• The Conversations In-Depth Report

  Thu, 29 Apr, 2021 at 4:50 PM
• The Messages In-Depth Report

  Thu, 29 Apr, 2021 at 4:50 PM