If you’ve signed up for Freshchat before April 29, 2021, read the old articles.
Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up after
April 29, 2021, continue reading.
If you’ve signed up for Freshchat after April 29, 2021, read the new articles.
Recently, we rolled out a different experience for self-service features in Freshchat. If you signed up before
April 29, 2021, continue reading.
How do I change the Freshchat widget colour and Messenger Background?
Modified on: Mon, 2 Nov, 2020 at 6:46 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Applicable plans
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You would be able to change the Freshchat widget colour from under Admin > Web Messenger >Appearance. You could also have this done by customising the chat widget code using the below code snippet:
headerProperty: {
backgroundColor: '#FFFF00',
foregroundColor: '#333333',
backgroundImage: 'https://wchat.freshchat.com/assets/images/texture_background_1-bdc7191884a15871ed640bcb0635e7e7.png'
}
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