We have recently refreshed our branding across our offerings and changed the names of our pricing plans. If you have signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
We assure you that this change will not impact your product experience, and no action is required on your part.


The web messenger in Freshdesk Messaging, also known as the conversations widget, is used to deliver a convenient and contextual conversational messaging experience for customers. You can customize the widget to match your brand.


For example, you can change the widget color from Admin > Web Messenger > Appearance. You could also use the below code snippet:


headerProperty: {

backgroundColor: '#FFFF00',

foregroundColor: '#333333',

backgroundImage: 'https://wchat.freshchat.com/assets/images/texture_background_1-bdc7191884a15871ed640bcb0635e7e7.png'

}



Learn more about customizing your widgets here.