What are the steps that Freshchat has taken to be GDPR compliant? : Freshchat Support

What are the steps that Freshchat has taken to be GDPR compliant?

Modified on: Mon, 6 Jun, 2022 at 3:41 PM

Introduced Data Processing Addendum (DPA)
Updated Terms of Service and Privacy Policy to include GDPR provisions
Introduced new features in Freshchat to comply with the requirements under GDPR
Undertook security measures to be GDPR complaint
Option to host customer data in the EU data center for EU customers